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FAQ

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  • General questions

    My service usage is growing, what can I do?

    You can upgrade to a bigger service plan (scale up) or you can get another instance (scale out).

    What are the IP ranges used in the default ACL?

    During the creation of new data services, a default Access Control List (ACL) is set. This provides an additional layer of security in addition to your username and password.

    This default ACL automatically includes the STACKIT IP ranges to ensure your instance can be accessed from other STACKIT cloud services. Because STACKIT’s public IP ranges can evolve over time, the exact default values depend on your project type:

    If you are operating in a public project and want to verify the current STACKIT public IP ranges that might be included in your default ACL, you can fetch the most up-to-date list using the STACKIT CLI:

    Terminal window
    stackit auth login
    stackit curl "https://iaas.api.stackit.cloud/v2/networks/public-ip-ranges"

    It is highly recommended that you review your ACL after creating an instance and narrow the allowed IPs down to only the specific addresses your applications actually use.